Blocked and Refusal reasons

Credit Limits: Refusal reasons

CodeDescription
DEBTOR_NOT_ELIGIBLEThe debtor was deemed not eligible by Aria. The Credit Limit is therefore refused. This may be because the Debtor was deemed too risky or because the debtor is in a country not covered by Aria.
DEBTOR_NOT_FOUND_OR_CLOSEDThe Debtor is closed or no longer in business.
OTHER_REASONThe Credit Limit has been refused for a reason that is unique to your case. Please contact support to find out the reason(s) why the loan is blocked.

Loans: Refusal reasons

CodeDescription
DEBTOR_NOT_ELIGIBLEThe debtor was deemed not eligible by Aria.
LATE_DEBTOR_REFUNDThe invoice to be refunded by the debtor is overdue, exceeding the maximum delay.
BENEFICIARY_KYC_NOT_VALIDThe beneficiary's KYC is invalid. Therefore, the loan can not be financed. See the KYC status for more details.
BENEFICIARY_NOT_ELIGIBLEThe beneficiary was deemed not eligible by Aria.
CREDIT_LIMIT_REFUSEDThe credit limit for this debtor has been refused by Aria.
CREDIT_LIMIT_MAX_OUTSTANDING_AMOUNT_OVERPASSEDThe credit limit for this debtor has been overpassed.
INVOICE_MISSINGThe invoice is missing or non-existent.
LOAN_CREATION_DATE_TOO_CLOSE_OR_EXCEEDS_INVOICE_DUE_DATELoan creation date is too close or exceeds the invoice due date.
INVOICE_DATE_TOO_OLDThe invoice date is too old. The loan cannot be financed.
OTHER_REASONThe loan has been refused for a reason that is unique to you. Please contact the support to find out the reason(s) why the loan has been refused.

Loans: Blocked reasons

CodeDescription
DEBTOR_CONTACT_NOT_VALIDDebtor contact is not valid. It is necessary to have a debtor contact information to allow Aria to take a decision about your loan. Check or edit debtor contact information.
DEBTOR_IDENTIFIERS_NOT_VALIDDebtor identifiers are not valid. The problem probably comes from country code, identification number type or identification number value. Check or edit debtor identifiers.
LOAN_ATTACHMENTS_MISSINGNo attachments are linked to this loan. To take decision about this loan, we may ask for several attachments as proof of activity, mission report, payment release, depending on your use-case and model. Add the required attachment, agreed upon with Aria.
LOAN_ATTACHMENTS_NOT_VALIDOne or several attachments linked to the loan are not valid. To take decision about this loan, we may ask for several attachments as proof of activity, mission report, payment release, depending on your use-case and model. These attachments must be valid. Add required and valid attachments, agreed upon with Aria.
LOAN_AMOUNT_NOT_VALIDThe loan amount is not valid (it may be too low or too high). Check and edit the loan amount.
AWAITING_REPAYMENTSOne or several loan repayments are late. If you bear the risk of non-payment, you are responsible for checking and repaying overdue loans. If necessary, contact and follow up with the debtor. If Aria bears the risk of non-payment, the recovery process with Aria will be implemented. If you wish to release the new funds without waiting for the customer to pay, you can repay the overdue loans directly. For more information, contact Aria support ([email protected]).
CREDIT_LIMIT_MAX_OUTSTANDING_AMOUNT_OVERPASSEDThis credit limit is overpassed and Aria are not able to financed the related invoice, not even pay the loan. Aria will be able to finance additional invoices to this debtor only if the debtor has repaid previous loans. If you wish to increase the available credit limit, you may pay the overdue loans directly or request an increase in the credit limit for this debtor.
CREDIT_LIMIT_MAX_OUTSTANDING_AMOUNT_NOT_SUFFICIENTThe credit limit for this debtor is not sufficient. Aria is not longer able to pay the loan if the credit limit is likely to be overpassed. If you bear the risk of non-payment, you are responsible for checking and repaying loans. Verify and repay loans to ensure that you have enough outstanding. Or request an upward revision of the credit limit for that debtor.
CREDIT_LIMIT_MISSINGCredit limit missing for this debtor. Aria is not able to take a decision for this loan. Create a credit limit for this debtor.
BENEFICIARY_KYC_NOT_VALIDThe beneficiary's KYC is not valid. This may be due to poor document quality, poor legibility or not valid documents (beneficiary ID, beneficiary payment method, beneficiary company identification information, beneficiary KBIS, etc.). Check and upload valid KYC documents.
BENEFICIARY_KYC_CHECK_FAILEDThe KYC verification has failed or is impossible. This may be due to poor document quality, poor legibility or not valid documents (beneficiary ID, beneficiary payment method, beneficiary company identification information, beneficiary KBIS, etc.). Check and upload valid KYC documents.
BENEFICIARY_KYC_MISSINGThe recipient's KYC does not exist or has not been received. Check and upload or send KYC documents.
BENEFICIARY_INFORMATION_MISSINGOne or more information about the beneficiary is missing. The problem may be that from the beneficiary's personal information (first name, last name, address, contact information), the beneficiary's company identification, the beneficiary's payment method, the legal representative information, etc. Add valid beneficiary information.
BENEFICIARY_INFORMATION_NOT_VALIDOne or more information about the beneficiary is missing or not valid. The problem may be that from the beneficiary's personal information (first name, last name, address, contact information), the beneficiary's company identification, the beneficiary's payment method, the legal representative information, etc. Check, edit and add valid beneficiary information.
INVOICE_NOT_VALIDInvoice document is not valid. Check or edit the invoice document.
INVOICE_AMOUNT_NOT_VALIDInvoice amount is not valid. Check or change the amount on the invoice. Remember to check the amount on your invoice document and, if necessary, replace the document.
INVOICE_CURRENCY_NOT_VALIDThe currency used for this invoice is not valid. Check or change the currency on the invoice. Remember to check the currency on your invoice document and, if necessary, replace the document.
INVOICE_DATE_NOT_VALIDInvoice date is not valid. Check or change the date on the invoice. Remember to check the date on your invoice document and, if necessary, replace the document.
INVOICE_NUMBER_NOT_VALIDInvoice number is not valid. Check or change the date on the invoice number. Remember to check the number on your invoice document and, if necessary, replace the document.
INVOICE_REPAYMENT_PERIOD_NOT_VALIDThe payment/refund period of the invoice is not valid. Check or change the payment/refund period on the invoice number. Remember to check the payment/refund period on your invoice document and, if necessary, replace the document.
ARIA_SERVICE_PAYMENT_PAST_DUEAria service fees are overdue. Get your situation straight with Aria by paying the overdue service fees.
OTHER_REASONThe loan has been blocked for a reason that is unique to your case. Please contact support to find out the reason(s) why the loan is blocked.